Faced with a conflict, a start-up or an SME does not always have the means to hire a lawyer or to get angry with its client, partner or associate. Time is not an ally either. The mediator helps to find solutions that satisfy the interests of the parties while preserving the relationship.
Listening is key
Respecting the client’s needs is a must
Customer satisfaction is the goal
Our approach is based on a field-proven methodology and a rigourous deontology.